Applying Quality Management in Health Care
A Process for Improvement
|Subject||Health services administration.
Health Services Administration.
Health services administration. -- fast -- (OCoLC)fst00953286
Medical care -- Quality control.
Medical care -- Quality control. -- fast -- (OCoLC)fst01013833
POLITICAL SCIENCE -- Public Policy -- Social Security. -- bisacsh
POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare. -- bisacsh
Quality Assurance, Health Care -- organization & administration.
Total quality management.
Total quality management. -- fast -- (OCoLC)fst01153015
Annotation Kelly (University of North Carolina) supplies healthcare managers with an approach to quality issues based on the application of systems thinking to healthcare organizations. She explores fundamental managerial and organizational issues related to healthcare quality, explains basics of performance excellence, and provides a set of tools for managing healthcare quality. Several system models are presented to demonstrate the relationships among variables within a system. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com).