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Service Magic
The Art of Amazing Your Customers
Creator | |
Publisher |
2003
|
ISBN | 0793164672, 9780793164677,
|
Language |
English
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Category | |
Subject | BUSINESS & ECONOMICS -- Customer Relations. -- bisacsh Consumer satisfaction -- United States. Consumer Satisfaction -- United States. -- cct Consumer satisfaction. -- fast -- (OCoLC)fst00876403 Customer loyalty -- United States. Customer loyalty -- United States. -- cct Customer loyalty. -- fast -- (OCoLC)fst00885531 Customer services -- United States. Customer services -- United States. -- cct Customer services. -- fast -- (OCoLC)fst00885545 Service industries -- Customer services -- United States. Service industries -- Customer services -- United States. -- cct Service industries -- Customer services. -- fast -- (OCoLC)fst01113418 |
Description
Magic tricks that keep customers coming back for more! According to a recent study, one of the top five challenges facing CEOs today is improving customer service. Service Magic presents inventive, fun, and unexpected ways to surprise and delight your customers and maintain their loyalty.