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A comparison of university students', faculty, and industry assessments of characteristics and skills necessary for a successful career in restaurant and hotel management by American and Russian hospitality graduates.


The hospitality industry is one of the world's largest employers. University hospitality programs have to be aware of what characteristics and skills future hospitality managers need to possess in order to meet the needs of the hospitality industry. Numerous studies have been conducted in the United States to determine what skills and characteristics future hospitality managers need to possess; however, hospitality management is a relatively new discipline in Russia.