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Users' Emotional and Material Satisfaction at the Micro/macro Levels in an Academic Library


Creator
Publisher
ISBN
9780542858604,
Language
English
Subject Library Science.

Description

In order to gather data on these user satisfaction issues, a Web survey of college students, a major academic library user group, was conducted at the University of Pittsburgh. Each participant completed a five section HTML survey questionnaire designed to collect information about their perception and attitude towards library resources and services.