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Knowledge management for technological innovation in organizations: The fusion process for creating intellectual capital.


Description

In a knowledge-centric economy, knowledge, embodied as intellectual capital, is increasingly a strategic resource for organizations in all areas of human endeavor. This dissertation presents an integrative conceptual framework for knowledge management that encompasses a fusion process for creating new knowledge and technological innovations in a competitive environment, using management services firms as a specific economic context for application. The framework embodies the premise that the most effective and efficient organizations are those that can learn to learn- --to incorporate learning processes, including knowledge creation, into their everyday operations and management.