Knowledge management and characteristics.
This study investigates knowledge transfer types that are most frequently adopted by employees who have different tasks in an organization. As the context of contemporary organizations becomes extremely complicated, effective management of knowledge becomes critical in gaining and sustaining competitiveness. The importance of effectively transferring knowledge can help organizations gain knowledge capital, productivity, and performance. It is proposed that the four knowledge transfer types are effectively adopted by four different task situations: i.e., socialization by craft, externalization by nonroutine, combination by engineering, and internalization by routine.